Terms & Conditions

Making A Purchase Prices

All orders will be invoiced at prices ruling on the date of delivery.

Minimum Order Value

To become a trade customer with SoloCrafts your initial order value must be a minimum of £150.00 net. Thereafter the minimum trade re-order value is £50.00 net.

Multiples

Where multiples are specified, ordering can only be done in multiples of the number indicated. Your order may be amended without notice to conform to these requirements

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, postal mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

All orders are subject to approval before acceptance
Possession of a Price List or Catalogue does not constitute an offer to supply.

Shipping And Handling

All orders to the Channel Islands or any other islands or to countries not part of the UK will be charged carriage at cost regardless of the following statements.

Orders over £100 for delivery within the UK will be sent carriage paid [£150 in Northern Ireland]. For orders less than £100 but above minimum order value a p&p charge of £7.50 will be applied at the time of shipping.

Overseas shipping will be charged at cost. Standard rates have been set per shipping zone but where possible we will send by the most cost effective method. In countries where we do not have a contracted parcel carrier the shipping cost will be calculated at the time of despatch and added to your invoice.

Delivery Schedule

We endevour to deal with your order as quickly as possible.

Back Orders

The company reserves the right to cancel back orders that are uneconomical to ship.

Tax Charges

For orders made from the UK or for non-VAT registered retailers in the European Union, 20.0% VAT is added. All other orders are VAT free.

Guarantee

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0161 464 7313 (International 0161 464 7313) or fax us on or write to us at Wilsons House Wilsons Park, Monsall Road MANCHESTER M40 8WN United Kingdom

Privacy Policy

SoloCrafts do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes

Returns Policy

Any damaged goods or incorrect deliveries must be notified to Futureblast Ltd t/as SOLOCRAFTS within 7 days of date of invoice.

All sales are considered final. Returns must be authorised and are subject to a 20% restocking charge. Unauthorised returns are not accepted.

Remittance Terms

Payments
Payments are accepted by Credit/Debit card or BACS